eCommerce Customer Support | Order Management | Marketplace Specialist
Reliable and detail-oriented Customer Support Specialist with nearly 5 years of experience handling international voice and eCommerce accounts. I help businesses streamline customer service, manage orders efficiently, and ensure smooth marketplace operations.
Here’s what I bring to your team:
• 3+ years voice support for international telecom accounts
• Hands-on experience with Shopify, Amazon, eBay, Walmart, Bonanza
• Order processing, returns (Amazon & Shipito), shipment exceptions
• Knowledgeable in US & Canada shipping carriers
• Tools: eDesk, Slack, Zoom, ClickUp, SellerCloud, ShipStation, Stallion Express
• Inventory tracking & customer information management
I am proactive, fast learner, and committed to delivering excellent customer experience while supporting business growth.
Let’s work together to elevate your operations and customer satisfaction.
Experience: 2 - 5 years
I am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.
Experience: 2 - 5 years
I am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.
Experience: 1 - 2 years
I am a dedicated customer service representative with nearly 3 years of experience in technical accounts. My expertise lies in providing exceptional customer support through troubleshooting, billing assistance, and product inquiries. I have a strong track record of helping customers resolve issues related to phones, routers, and cable services, ensuring a positive customer experience.
Experience: 6 months - 1 year
Chat and Email Support Specialist | Gift CardsI am an experienced support specialist with a focus on providing chat and email support for gift card services. I excel in delivering prompt and accurate responses to customer inquiries, ensuring smooth transactions and resolving any issues related to gift card purchases, balances, and usage.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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