Results-driven Business Development Representative (BDR), Sales Development Representative (SDR), and Appointment Setter with 5+ years of experience in SaaS, insurance, construction, and home improvement industries. Skilled in cold calling, lead generation, outbound prospecting, appointment setting, and engaging decision-makers through phone,
Experience: 6 months - 1 year
Handled account inquiries, billing issues, and order concerns for Amazon customers. Processed returns, tracked orders, and provided accurate product information. Resolved complex issues with clear and effective solutions.
Experience: 2 - 5 years
Scheduled home improvement assessment appointments through outbound calls. Built trust with homeowners by addressing questions and providing clear, detailed information. Met and exceeded appointment-setting goals.
Experience: 6 months - 1 year
I am experienced in appointment setting for insurance companies, proficient in scheduling and managing client meetings using Calendly to maintain organized and efficient workflows. I am skilled in coordinating Zoom meetings, including sending invites, confirming attendance, and providing timely follow-ups. With strong prospecting and communication skills, I can engage potential clients professionally, secure appointments, and ensure a smooth scheduling experience. I am also adept at calendar management, handling rescheduling and avoiding conflicts to support both clients and team members effectively.
Experience: 6 months - 1 year
As a Business Development Representative (BDR), I conducted outbound prospecting to identify and engage potential clients, focusing on decision-makers within target industries. I qualified leads through cold calls, emails, and LinkedIn outreach, ensuring alignment with business needs before scheduling product demo meetings for the sales team. I worked closely with HR leaders and executives for a people analytics SaaS platform, helping generate qualified opportunities and build a strong sales pipeline. My role involved handling objections, building rapport, maintaining accurate CRM records, and consistently contributing to revenue growth through effective lead generation and appointment setting.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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