Virtual Assistant

With over twelve years of experience in customer service, I have developed a strong background in fostering positive relationships with international clients. I have the proven ability to build and maintain positive customer relationships, client satisfaction and retention. I also have skills in resolving complex customer issues. I was a travel specialist for Expedia. I managed customer inquiries and issues related to travel bookings and providing exceptional service to international clients. I was a billing and sales expert for Sprint. I handled billing inquiries, processed refunds, and managed sales for Sprint customers, ensuring accurate and efficient service. Lastly, I was a support for Quickbooks under the Intuit account. I assisted small business owners and accountants with basic concerns regarding Quickbooks software, offering effective solutions and support.

With over twelve years of experience in customer service, I have developed a strong background in fostering positive relationships with international clients. I have the proven ability to build and maintain positive customer relationships, client satisfaction and retention. I also have skills in resolving complex customer issues. I was a travel specialist for Expedia. I managed customer inquiries and issues related to travel bookings and providing exceptional service to international clients. I was a billing and sales expert for Sprint. I handled billing inquiries, processed refunds, and managed sales for Sprint customers, ensuring accurate and efficient service. Lastly, I was a support for Quickbooks under the Intuit account. I assisted small business owners and accountants with basic concerns regarding Quickbooks software, offering effective solutions and support.