Hannie

Customer Service Specialist Call/Email/Chat

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Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Bachelors degree

Last Active

July 1st, 2026 (yesterday)

Member Since

August 31st, 2024

Profile Description

Hi, I am Hannie. I have nearly five years of experience as a Customer Service Representative, providing support through email, chat, and phone channels. Throughout my career, I have developed diverse product knowledge and strong customer service skills.

My experience includes helping clients improve their credit scores, evaluating claims for accident cases, and working as an Intake Specialist for two law firms. I have also worked in e-commerce, where I processed orders, coordinated with warehouse teams regarding product availability, and verified payment statuses through PayPal.

In addition, I have experience as a Sales Representative and Technical Support Specialist for a telecommunications account. Currently, I work as an Appointment Setter for a mortgage insurance company, a role I have been performing successfully for over two years.

I am disciplined, detail-oriented, adaptable, and eager to learn. I possess strong problem-solving abilities, excellent communication skills, and extensive sales experience. Most importantly, I am passionate about helping clients and contributing to the success of the team.

Top Skills

Customer Support » Customer Service » Payment Processing

Experience: 1 - 2 years

I used to process, review and update the payment status of our clients when paying their monthly telecommunication bills, their loan as at the same time as their savings while building their credit score.

Customer Support » Product Knowledge

Experience: 1 - 2 years

I was once a customer service representative, tier three support. I helped the newly endorsed applicants deepen their understanding of the product knowledge during their production stage.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

I have been an email support for three years: following up the status of the customers' application, payment, their claims, disputes and general inquiry in relation to the product.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

I have been working straight for nearly five years talking to all customers and clients all over the fifty states of America.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bago City, Negros Occidental

Tests Taken: IQ
Score: 117: DISC
Dominance: 31%
Influence: 14%
Steadiness: 28%
Compliance: 28%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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