Rencie

Chat and Email support

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

High school diploma

Last Active

June 30th, 2026 (11 days ago)

Member Since

August 26th, 2024

Profile Description

Customer Support Specialist with 2 years and 5 months of experience handling chat, email, voice, and claims support for logistics, travel, and social media accounts within high-volume BPO environments. Maintained strong CSAT, QA, and AHT performance while managing customer concerns across multiple communication channels. Used ChatGPT and Gemini to draft faster customer responses, organize ticket details, and improve first-response accuracy across email support queues.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Basic Information

Age
24
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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