Analytical and problem-solving skills, Strong attention to detail and accuracy, Excellent communication and interpersonal skills
Ability to work independently and as part of a team, Proficiency in call monitoring software and technology, Strong understanding of customer service principles and best practices, Ability to identify and report on trends and patterns in customer calls
Familiarity with quality assurance metrics and standards.
Experience: Less than 6 months
Retail Chat Support.
Experience: 1 - 2 years
Retail Email Support
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
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