Administrative Virtual Assistant | Email & Calendar Management | Client Support

I managed email communications for both customers and the CEO of a US-based printing and workwear company. My responsibilities included handling customer follow-ups, sending quotes, responding to inquiries, updating clients on production timelines, and assisting with order approvals and revisions. I also helped organize and manage the CEO’s inbox by prioritizing important emails, responding to routine messages, coordinating with clients, and ensuring timely communication. This role strengthened my communication, organization, and multitasking skills in a fast-paced remote work environment.

I have hands-on experience using Canva for both personal projects and educational purposes. My skills include designing visually appealing graphics, creating engaging presentations, and developing instructional materials tailored to specific needs. I am adept at utilizing Canva’s templates, customizing designs, and incorporating various multimedia elements to enhance visual communication and effectively convey information. My experience has helped me develop a keen eye for design and an ability to produce professional-quality visuals with ease.

Experienced in managing schedules, organizing records, handling emails, and coordinating with teams to ensure smooth operations.

Strong interpersonal skills developed from working with students, parents, and staff. Skilled in handling inquiries, providing assistance, and maintaining professional relationships.

I worked as an Admin Assistant for a US-based company, one of my task was our Shopify, where I handled customer inquiries, monitored Shopify orders, created quotes, and managed order fulfillment. I also assisted with shipment tracking, email and SMS follow-ups, and ensuring orders were processed accurately and on time. Through this experience, I developed strong communication, organization, and multitasking skills while supporting day-to-day ecommerce operations.

I assisted with calendar management for the CEO by organizing schedules, setting appointments, coordinating meetings, and sending reminders to ensure smooth daily operations. I helped manage priorities, avoid scheduling conflicts, and maintain clear communication with clients and team members. This experience strengthened my organizational skills, attention to detail, and ability to handle tasks efficiently in a fast-paced environment.

and workwear company. I handled CRM tasks such as managing leads, updating client information, tracking conversations, and following up with prospects to move them through the sales pipeline. I also assisted in sending SMS and email follow-ups, responding to inquiries, and helping ensure no lead was missed or left unattended. Through daily use of GHL, I became comfortable with managing sales funnels, organizing customer data, and supporting the sales process from initial inquiry to conversion while maintaining timely and professional communication.