Noah

Project Manager, Operations Manager, & Client Success

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Overview

Looking for full-time work (8 hours/day)

at $9.91/hour ($1,920.00/month)

Bachelors degree

Last Active

July 16th, 2026 (6 days ago)

Member Since

November 13th, 2016

Profile Description

PROJECT MANAGEMENT & CLIENT SUCCESSStreamlined client onboarding processes that increased onboarding capacity by 40% for SAAS and marketing start-up companiesOversaw software tools integration that increased the efficiency of operations by 15%Documented SOPs for software tools, client surveys, call scripts, hiring processes,
and team management processes that directly
helped decrease client monthly churn from 13% to 8%OPERATIONS MANAGEMENT Training material and SOP development for all departments and fields. Increased each team's productivity by 26%End-to-end management of Sourcing, Hiring, Training, and managing multiple teams within E-commerce and
SAAS start-up companiesDeveloped KPI measurements for multiple roles within different
teamsContributed to a team's growth from 30 members to 300+Helped boost client approval from a 2/5 to ? rating

PROJECT MANAGEMENT & CLIENT ---------- AsanaLoomlyGHL (Go High Level)OPERATIONS MANAGEMENTCRMSZendesk, Salesforce, Lithium Social Web, Zoho One (CRM, Deals, Desk, Drive, Signature, and Finance), PipeDrive, Power BI, Microsoft Teams and TeamWorkBilling Rakuten, BillingMe, PayPal, Deel, and GoodyOthersHelpScout, Hubspot, Solid CP, Basecamp, Notion, Shopify, Konnective, PayPal, and MailChimp

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

Coaching » Success

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 10+ years

Project Management

Experience: 2 - 5 years

Basic Information

Age: 34

Gender: Male

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Address

Tests Taken: DISC
Dominance: 30%
Influence: 38%
Steadiness: 10%
Compliance: 22%: English
C2(Advanced/Mastery)