Freight Virtual Assistant | LTL/FTL Quotes, Tracking & Dispatch Support

Has a relevant experience in BPO industry in chat, phones and email . Specialize in handling customer complaint, have to troubleshoot the issue of the relevant order in 10 minutes time frame and resolve the contact. Product research on product listing and other resources to fix the issue of an item. Assisting customers with placing orders, processing returns, and tracking shipments. Building rapport and establishing positive relationships with customers through effective communication and empathy. Maintaining accurate and detailed records of customer interactions, inquiries, and resolutions in a CRM system. Staying up-to-date with product updates, promotions, and industry trends to effectively address customer inquiries. Maintaining a calm and professional demeanor even in stressful or challenging situations.

Hi! I’m a reliable and detail-oriented E-commerce Virtual Assistant with over a year of hands-on experience supporting a Netherlands-based e-commerce business managing multiple bol.com stores. I help online businesses run smoothly by taking care of daily store operations, customer service, order management, product listings, pricing updates, and general administrative tasks. In my time as a Virtual Assistant, I’ve developed strong skills in areas like: Customer service and email support Order processing, returns, and refunds Managing product listings Setting up and updating prices Monitoring store performance Tracking data and organizing records Managing CRM systems and navigating different tools Solving problems with tricky orders and operational issues Providing daily business support. I’m a quick learner who adapts easily to new systems and workflows. I take initiative, work independently, and always focus on accuracy, efficiency, and delivering great support to both clients and customers. My goal is to keep businesses organized, improve operations, maintain customer satisfaction, and help support long-term growth. Why clients like working with me: Reliable and professional Quick to learn and adapt Detail-oriented Highly organized Able to work with minimal supervision Committed to quality results Dedicated to helping businesses grow If you’re looking for a dependable Virtual Assistant to support your e-commerce operations and become a valuable part of your team, I’d love to hear from you.

Hi! I’m a reliable and detail-oriented E-commerce Virtual Assistant with over a year of hands-on experience supporting a Netherlands-based e-commerce business managing multiple bol.com stores. I help online businesses run smoothly by taking care of daily store operations, customer service, order management, product listings, pricing updates, and general administrative tasks. In my time as a Virtual Assistant, I’ve developed strong skills in areas like: Customer service and email support Order processing, returns, and refunds Managing product listings Setting up and updating prices Monitoring store performance Tracking data and organizing records Managing CRM systems and navigating different tools Solving problems with tricky orders and operational issues Providing daily business support. I’m a quick learner who adapts easily to new systems and workflows. I take initiative, work independently, and always focus on accuracy, efficiency, and delivering great support to both clients and customers. My goal is to keep businesses organized, improve operations, maintain customer satisfaction, and help support long-term growth. Why clients like working with me: Reliable and professional Quick to learn and adapt Detail-oriented Highly organized Able to work with minimal supervision Committed to quality results Dedicated to helping businesses grow If you’re looking for a dependable Virtual Assistant to support your e-commerce operations and become a valuable part of your team, I’d love to hear from you.

Hi! I’m Jayson, a trained Freight Virtual Assistant who helps freight brokers, dispatchers, and logistics teams with their daily operations. I can assist you with LTL and FTL quoting, load board searching, shipment tracking, TMS data entry, carrier coordination, and documentation like BOL, POD, and COI. My goal is to help you stay organized and keep your shipments moving without delays or confusion. I may be new to the industry, but I’ve completed structured freight training where I practiced real-world workflows like quoting, dispatch support, tracking updates, and shipment processing. I’m comfortable following instructions carefully and learning new systems quickly. I’m detail-oriented, easy to work with, and I always make sure tasks are done accurately. I understand how important timing and communication are in freight, so I focus on being responsive and reliable. I’m available for US hours or night shift work and open to long-term or short-term roles. I’m really looking for a chance to grow with a freight company where I can support daily operations and become a dependable part of the team. I'm looking forward working with you!