Grace
Subject Matter Expert / Escalation Specialist
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.15/hour ($400.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
November 2nd, 2016
Profile Description
Hi, I'm
I am organized, detail-oriented, and tech-savvy, capable of assisting with data entry, document preparation, research, and general administrative tasks. My strong communication skills and proactive approach ensure timely responses and smooth workflows.
I am committed to providing reliable, high-quality support that helps clients focus on priorities and grow their business. Whether you need assistance with daily administrative tasks or customer interactions, I am ready to help make your operations more efficient.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Handled a wide range of tasks such as coordinating with various departments, preparing reports, managing documents, and supporting both sales and HR functions. Ensured smooth daily operations through effective multitasking, organization, and communication.
Customer Support » Customer Service
Experience: 10+ years
Handled high call volumes while maintaining professionalism, empathy, and compliance with service or regulatory standards. Consistently met performance targets including call resolution, customer satisfaction, and lead qualification.
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Delivered clear, professional communication to resolve complex financial inquiries efficiently, such as transaction issues, chargebacks, and account concerns, ensuring accurate resolution while following compliance procedures.
Customer Support » Chat Support
Experience: 2 - 5 years
Delivered high-quality customer service via live chat and inbound calls, supporting customers and delivery drivers of a major online food delivery platform.
Office and Administration » Reliability
Experience: 10+ years
Office and Administration » Tech-Savvy
Experience: 10+ years
Basic Information
- Age
- 48
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 37%
- Influence: 15%
- Steadiness: 36%
- Compliance: 12%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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