I am a dependable and detail-oriented Virtual Assistant with over five years of experience supporting business owners, executives, and remote teams. With a strong foundation in Psychology, I’ve developed exceptional communication skills, emotional intelligence, and the ability to stay calm and solutions-focused in fast-paced environments.
My experience spans administrative support, executive assistance, customer service, and e-commerce operations. I’ve successfully managed inboxes, calendars, document organization, reporting, lead follow-ups, and client communication—helping streamline operations so leaders can focus on strategy, growth, and high-value tasks.
I’m proficient in tools such as Google Workspace, Microsoft Office, Trello, ClickUp, Slack, and CRM platforms. I also have hands-on experience with e-commerce workflows, including product listings, supplier coordination, and customer service operations.
What sets me apart is my proactive mindset. I don’t just complete tasks—I anticipate needs, maintain structure, and contribute to a smooth and efficient workflow. Whether it’s optimizing systems, managing executive priorities, or collaborating with teams, I ensure every project is completed professionally, accurately, and on time.
As I continue growing in my career, I’m also developing my skill set in content creation and social media management. I enjoy helping brands communicate clearly, stay organized, and show up consistently online.
I thrive in environments where initiative, reliability, and strong communication make a meaningful impact.
Experience: 1 - 2 years
I have a 1 year and 6 months experience with a telecommunication company in Canada where in we conduct outbound calling to close a deals with our customers. It is a B2B experience where I speak directly to the client in creating business solutions, handling objection and making sure that we provide great deals that can be beneficial in clients company :)
Experience: 1 - 2 years
In relation with my experience with the B2B telecommunications company, I also handle email support where in I am sending offers and current deals as well as scheduling an appointment for offer discussions.
Experience: 6 months - 1 year
I do have two different experiences as chat support, the first one being a customer service chatter for a food delivery account in the US. Where in I connect with the customers needs and giving immediate solutions as well as taking orders and providing real time delivery support. The second experience I have as chat support is with sales in a retail business across US, where in we attend customers needs in placing order as well as making recommendations in what will be suitable with customer needs.
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