John

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($944.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (today)

Member Since

July 25th, 2024

Profile Description

Dedicated and highly skilled Resident Services Coordinator with experience in property and real estate management, customer support, lead generation, and sales operations. Proven track record of transitioning from a high-performing Customer Service Representative to a Subject Matter Expert (SME) with over 2 years of experience supporting fast-paced operations. Experienced in handling maintenance coordination, vendor management, and tenant support using AppFolio for property management tasks. Expert in real-time problem-solving, technical troubleshooting, and mentoring tea ---------- mbers to improve Key Performance Indicators (KPIs). Skilled in delivering top-tier support for clients, tenants, merchants, and customers while maintaining strong professional communication. Additional experience includes lead generation, cold calling, and B2B sales support as a Sales Engineer Virtual Assistant.

Top Skills

Experience: 1 - 2 years

Masters Salesforce when working as a customer support for a year. Tool navigation is above average.

Experience: 6 months - 1 year

Used when working as leasing manager, sending out maintenance, responding to emails, and all works that involves managing a property.

Experience: 1 - 2 years

Skilled Chat Support for 2 years. Managing order information, answering question from customers, and has fast typing skill

Other Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Worked as B2B Sales Engineer. Cold calling and emailing potential clients.

Experience: Less than 6 months

Research client information through LinkedIn with the use of Apollo.

Experience: 6 months - 1 year

Worked as a customer support for a year. Answer questions, clarifies information, and guide customers.

Experience: Less than 6 months

Basic Information

Age
27
Gender
Male
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  117
English
C1(Advanced)
Government ID
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