Ma.

Experienced Virtual Assistant | Customer Support | Email Management | Admin Supp

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelor's degree

Last Active

July 5th, 2026 (4 days ago)

Member Since

July 22nd, 2024

Profile Description

Hi, I'm Christina.

I have 6+ years of experience in customer service, email support, account management, and administrative tasks. I enjoy helping businesses stay organized, provide excellent customer service, and keep daily operations running smoothly.

I can assist with:

• Email and Customer Support
• Administrative Tasks
• Data Entry and Record Management
• Online Research
• Appointment Scheduling
• CRM Management
• Google Workspace and Microsoft Office
• Canva and Basic Social Media Support

I am detail-oriented, dependable, and a fast learner. I take pride in providing accurate work, communicating professionally, and meeting deadlines.

If you're looking for a reliable Virtual Assistant who can support your business and customers, I'd love the opportunity to work with you.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

* Handled customer inquiries via live chat and email, addressing concerns related to game content, accounts, billing, and game accessories. * Recovered hacked accounts efficiently, ensuring minimal downtime for clients. * Provided service warranty support for game accessories. * Assisted customers with game content queries and issues.

Office and Administration » Flexibility

Experience: 2 - 5 years

Office and Administration » Problem Solving

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 1 - 2 years

I promptly and effectively addressing customer inquiries and issues about our company’s gaming platform. As a customer service associate, I play a crucial role in acknowledging queries promptly and ensuring their resolution to the satisfaction of our customers.