James

Technical Chat Support Specialist

45 ID PROOF
With Timeproof
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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

High school diploma

Last Active

June 25th, 2026 (yesterday)

Member Since

July 18th, 2024

Profile Description

3 years of experience 

Responsibilities:
- Assist customers with product inquiries, troubleshooting, and complaints via live chat, messaging and email.
- Create and update customer profiles and service records
- Escalate complex issues to higher
-level support or management as needed
- Adhere to company policies and procedures for customer interactions and data confidentiality

Achievements:
Monthly and Quarterly TOP agent in NPS
Consistent in passing required quality, NPS and PMP scores

Top Skills

Experience: 2 - 5 years

- Adhere to company policies and procedures for customer interactions and data confidentiality

Experience: 2 - 5 years

- Assist customers with product inquiries, troubleshooting, and complaints via email, and chat

Experience: 2 - 5 years

- Create and update customer profiles and service records

Other Skills

Basic Information

Age
25
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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