Manager, Human Resources, Timekeeper, or Virtual Assistant
As a versatile professional, I bring a wealth of expertise to the table:
1. Remote Store Management:
>Successfully manage store operations.
>Implement inventory control, sales strategies, and exceptional
customer service.
>Proficient in Microsoft Office, Google Workspace, and CRM
systems.
2. Human Resources:
>Skilled in recruitment, job descriptions, interviews, and onboarding.
>Ensure compliance with employment laws and maintain employee
satisfaction
3. Timekeeping:
>Maintain accurate records, track schedules, and meet deadlines.
>Detail-oriented and committed to efficient time management.
4. Virtual Assistance (Certified):
>Completed training programs and earned certificates in virtual
assistance.
>Proficient in administrative tasks, customer service, and social
media manager.
WORK EXPERIENCE:
Retail Store Manager
November 2023 - June 2024 (8 months)
City Mall Dau Mabalacat Pampanga
I oversee daily store operations, manage staff, and ensure excellent customer
service. My responsibilities include supervising and training employees,
managing inventory and ordering supplies, scheduling shifts and maintaining
store cleanliness, meeting sales targets and promoting products, and handling
customer inquiries and resolving issues.
Retail Store Manager
March 2019 - October 2023 (4 years 8 months)
Waltermart Mall at Concepcion Tarlac
I oversee daily store operations, manage staff, and ensure excellent customer
service. My responsibilities include managing and training employees,
managing inventory and ordering supplies, scheduling shifts and maintaining
store cleanliness, meeting sales targets and promoting products, and handling
customer inquiries and resolving issues, and overseeing the operations of
nearby branches, including ESSI CM Dau and ESSI WM Pampanga.
Inventory Controller
November 2017 - March 2019 (1 year 5 months)
Waltermart Mall at Concepcion Tarlac
I manage and maintain optimal stock levels to ensure smooth operations. My
key responsibilities include:
1. Monitoring inventory levels and replenishing stock as needed.
2. Coordinating orders, deliveries, and stock transfers.
3. Conducting regular inventory audits and analyses.
4. Forecasting supply and demand to prevent overstocking or stockouts.
5. Communicating with Retail Merchandise Department to ensure quality and
timely deliveries.
6. Maintaining accurate records of inventory transactions.
Certifications
SOCIAL MEDIA MANAGEMENT
GRAPHIC DESIGN WITH CANVA
VIRTUAL ASSISTANT TRAINING
GOOGLE WORKSPACE
AI POWERED SHOPPING
CERTIFICATION
Honors-Awards
BEST IN THESIS
ACADEMIC EXCELLENCE
Experience: 5 - 10 years
With over five years as a retail store manager at Expressions Stationery Shop Inc., I excel in optimizing inventory, streamlining processes, and leading teams to achieve operational efficiency. My focus on customer service and compliance ensures smooth operations.
Experience: 5 - 10 years
As a Store Manager at Expressions Stationery Shop Inc., I effectively managed workforce scheduling to ensure optimal staffing levels during peak and off-peak hours. I forecasted labor needs based on sales trends and store traffic, ensuring the right number of staff were available to meet customer demands. I tracked employee attendance and performance, ensuring compliance with company policies and labor regulations.
Experience: 2 - 5 years
As a Store Manager at Expressions Stationery Shop Inc., I managed recruitment for store positions, sourced and interviewed candidates, and coordinated staffing needs with HR.
Experience: 1 - 2 years
As the timekeeper at Expressions Stationery Shop Inc. for two years, I meticulously managed timekeeping processes to ensure accurate recording of employee work hours. My responsibilities included: 1. Attendance Management: I maintained precise records of employee attendance, including clock-in and clock-out times, ensuring compliance with company policies and labor regulations. 2. Payroll Coordination: I collaborated closely with the HR and payroll departments to provide accurate timekeeping data for payroll processing, contributing to smooth and error-free payroll cycles. 3. System Administration: I proficiently utilized timekeeping software and systems to track and monitor employee attendance, troubleshoot any issues, and provide training to staff as needed. 4. Compliance and Reporting: I ensured adherence to company policies and regulatory requirements regarding timekeeping and attendance, generating reports for management review and audit purposes. My tenure as the timekeeper at Expressions Stationery Shop Inc. was marked by a commitment to precision, reliability, and efficient time management practices, contributing to the smooth operation of the organization.
Experience: 5 - 10 years
Microsoft Excel Skills in Retail Management: Data Analysis: Utilized Microsoft Excel extensively to analyze sales data and financial reports, facilitating informed business decisions. Sales Reporting: Developed Excel reports to track daily, weekly, and monthly sales performance, identifying trends and opportunities for improvement. Budgeting and Forecasting: Prepared budget forecasts and financial projections using Excel spreadsheets, ensuring accurate planning and resource allocation. Employee Scheduling: Managed employee schedules and payroll calculations using Excel, ensuring adequate staffing levels and compliance with labor regulations.
Experience: Less than 6 months
As a newly certified social media manager trained by Clairvoyance, I create engaging content and manage platforms like Facebook, Instagram, and Twitter. I'm proficient in using scheduling tools (Hootsuite, Buffer), analyzing metrics, and generating performance reports. I also have a certificate in graphic design using Canva and experience with social media ads (Facebook Ads, Instagram Ads). Additionally, I manage content calendars and handle crises professionally.
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