TikTok Ads Specialist and Chat Sales

I have over 1 year of hands-on experience managing TikTok Ads campaigns for e-commerce and lead generation. I handle full campaign setup from research and audience targeting to creative testing and scaling. I am confident in running traffic, conversions, and scaling campaigns, managing multiple ad accounts, and optimizing based on data such as CTR, CPC, CPA, and ROAS. I regularly test different creatives and angles to improve performance and reduce costs. I am comfortable troubleshooting ad account issues and managing budgets efficiently.

Provide assistantance for customers either if they want to buy something or if they want to ask about a certain product.

Contact for customers who need help through live chat. Listening to their concerns, answering their questions, solving their problems, and making sure they leave the conversation feeling satisfied. Communicating clearly and professionally through chat, staying calm and helpful even when customers are frustrated. The goal every day is to make each customer's experience as smooth and positive as possible.

Managed product listings and catalog for TikTok Shop, optimizing product visibility and sales performance on the platform. • Created and uploaded product listings on TikTok Shop • Product description writing and optimization • Inventory management and catalog updates • Product photography and content creation for listings

I have 6 months to 1 year of experience managing multiple niche based Instagram accounts simultaneously. I handle account creation, profile optimization, content scheduling, caption writing, hashtag research, and daily engagement. I maintain consistency across a large number of accounts while ensuring each profile remains active and aligned with its target audience. I also manage account linking, monitor performance, and handle restrictions or appeal processes when necessary. I am comfortable working with high account volume while staying organized and detail oriented.