Effective Social Media Manager & Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 24th, 2024 (4 days ago)

Member Since

October 10th, 2016

Profile Description

Hi!

Welcome to my profile.

Hello, my name is Upgrade to see actual info, and I'm a Social Media Manager and Customer Service Expert. I'm here to make your store a haven for great service and a magnet for customers.

Why Should You Pick Me?

- Strategic Vision: I manage social media with a strategic mind, focusing on making custom plans that meet the specific goals of each platform and get the most out of audience engagement.

- Creative Content: I'm very good at coming up with interesting content that people will want to read. I know how to get people's attention and get them to act, from using catchy graphics and captions.

- Customer Service Master: I'm your customer service rockstar 24 hours a day, 7 days a week. There is no question or problem too small for me. My goal is for every customer to leave with a smile.

-  Talking Genius: The way you talk about your brand is important. I'll add personality to my conversations with your customers so they feel like they're talking to a friend instead of a business.
- Customer Service Excellence: Rapid responses, creative problem-solving, and a customer-centric approach that keeps your clientele coming back for more.
Areas of Expertise:

Social Media Manager:
Trello
Slack
Google docs
Canva
Notion

Shopify Virtual Assistant:
Copywriting (Hook, Benefits, and Features)
Adspy product research
Setting up account
Shopify website design
 Header, footer, and body 
Oberlo and Aliexpress
Tmaster Pro Product Research
Aliexpress Product Research
Basic Photoshop Editing

Customer Service:

Gorgias
Zendesk
Slack
Social Media Customer Support

I am eager to bring my passion for social media and my proven skills. Together, let's amplify your brand's voice, engage your audience, and drive meaningful results through strategic social media initiatives.