Experienced Content Moderator | Trust & Safety | Fraud & Risk Analyst | Customer

Overview

Looking for full-time work (8 hours/day)

at $4.31/hour ($832.00/month)

Associates degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

June 21st, 2024

Profile Description

I am a highly reliable and detail-oriented professional with 9+ years of experience supporting global companies in content moderation, trust & safety, fraud detection, data analysis, and Tier III customer support within fast-paced BPO environments.

I specialize in reviewing and moderating user-generated content (text, images, videos) to ensure compliance with community guidelines, legal standards, and platform policies. I am trusted to handle sensitive, high-risk, and confidential information with accuracy, consistency, and professionalism.

Previously, I worked with companies such as TaskUs, Cognizant, TELUS International, and TeleTech, where I handled policy enforcement, fraud investigations, account escalations, data reporting, and customer communications. I am comfortable working with high volumes, strict SLAs, and complex decision-making processes.

What I can help you with:
- Content moderation & policy enforcement
- Trust & Safety operations
- Fraud detection & risk analysis
- Account investigation & escalation handling
- Email and chat customer support
- Data entry, reporting, and quality assurance
- CRM & ticketing tools (Zendesk, Salesforce, moderation systems)

I am known for being dependable, detail-focused, and easy to work with. I follow instructions carefully, communicate clearly, and always protect client confidentiality. Whether you need long-term support or project-based assistance, I bring professionalism, discretion, and results to every task.

Let’s work together to keep your platform safe, compliant, and running smoothly.