8d8bc19804092409 de 00 d89f

VA, Operations & Customer Service for E-commerce

99 ID PROOF
Verified
contact
background check
mark as hired
EXPECTED SALARY
Php 40,000.00/month
( $761 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $5.86 USD/hr )
EXPERIENCE OVERVIEW
Virtual Assistant / Project Manager/ Customer Service in E-commerce industry with 10 years experience
BASIC INFORMATION
Age:
35
Gender:
Female
Location:
General Santos City, South Cotabato
Tests Taken:
IQ
Score:  120

DISC
Dominance:51
Influence:15
Steadiness:11
Compliance:23

English
 C2(Advanced/Mastery)
Last Active:
February 3rd, 2023 (3 days ago)
Member Since:
December 10th, 2010
SKILL SUMMARY

Work Experiences:
• Virtual Assistant / Project Manager in E-commerce industry with 10 years experience.
• Remote Customer Service  Representative with 4+ years experience in supporting one of the top food brands in US.
• Customer Service Representative with 2+ years experience in high-volume call center.

Personal Skills:
• Possess excellent verbal and written communication skills
• In-depth knowledge of the process and standards of business operation
• Excellent organizational and time management skills
• Ability to interact effectively with colleagues and customers
• Quick problem solver with ability to meet deadlines within limited time period
• Diplomatic, positive attitude and ability to perform tasks under pressure
• Possess excellent negotiations and sales skills
• Excellent with data entry and word processing tools
• Available to work a flexible schedule
• First-hand experience in preparing timely and accurate presentations and reports using sophisticated software.
• Adept at completing assignments such as data entry work and transcription within provided timelines.

Computer Skills:
• MS Word, Excel and PowerPoint, Internet Research, Google Docs, Freshbooks, Quickbooks, Shopify,  ASANA, Zopim, Pipedrive, Trello, Slack, Gorgias, Basic HTML Codes

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Project Coordinator
  • Research
  • Transcription
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Editing Proofreading

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Google AdWords

Web Development
SKILL RATING
  • Wordpress Development

Webmaster
SKILL RATING
  • Css
  • Html

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Management
  • Inventory Management
  • Payroll
  • Strategic Planning
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

I worked as a customer service representative for more than 2 years with my previous employer where I support and assist customers with their computer and networking problems. I give them instructions over the phone with multi-tasking job that will lead to customer's satisfaction.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
SKILL RATING
  • Web Development Project Management

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »