Keren

Accounts Receivable Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 5th, 2026 (3 days ago)

Member Since

June 19th, 2024

Profile Description

I am a dedicated and goal-driven professional with over a decade of experience in the BPO industry. My career began in collections for a US credit card company specializing in B2C, and has since evolved to include diverse responsibilities such as order management, payment processing, invoicing, dispute resolution, and reconciliation for business to business clients. 

Throughout my roles, I have effectively communicated with a wide range of stakeholders, including credit managers, sales executives, CFOs, and CEOs—via both phone and email. As a single mother of two, I bring a deep sense of purpose, resilience, and motivation to every aspect of my work. I take pride in being detail-oriented, adaptable, and capable of working independently with minimal supervision, while also thriving in collaborative team environments. I’m proactive in seeking support when needed and openly share best practices to foster team success.Outside of work, I maintain a healthy work-life balance through reading and spending quality time with my dogs.

Top Skills

Experience: 5 - 10 years

Working for B2B customers is one of my favorite things in working for the BPO industry. This helped me developed my negotiation skills and business communications as most of the individuals I reach out to are very professional in their transactions.

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Working for the largest video sharing platform, one of my task is to monitor any product issues posted by users via social media platforms. Once we gather a certain # of reports we then make sure that this is relayed to the product and engineering tea for troubleshooting and resolution.

Experience: 5 - 10 years

Most the accounts I've handled are geared towards satisfying either a customer or a client. My first hand experience with customer support is when I worked for a telecommunications company in the UK where most of the users who would call are elderlies and sarcasm is ingrained in their culture. This is where I learned to not take anything personally, and to always remember that they are frustrated with the service their getting and not with me.

Experience: 2 - 5 years

Experience: Less than 6 months

Basic Information

Age
45
Gender
Female
Website
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Address
Kawit, Cavite
Tests Taken
IQ
Score:  113
DISC
Dominance: 9%
Influence: 20%
Steadiness: 38%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
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