Mary

E-commerce Operations & Virtual Assistant | Shopify, SEO & Backend Systems

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Overview

Looking for part-time work (5 hours/day)

at $16.55/hour ($2,000.00/month)

Bachelors Degree

Last Active

July 7th, 2026 (10 days ago)

Member Since

September 29th, 2016

Profile Description

I help online businesses stay organized, efficient, and running smoothly behind the scenes.

With 10+ years of experience supporting e-commerce businesses, agencies, and entrepreneurs, I specialize in keeping day-to-day operations organized so business owners can focus on growing their business.

Here's how I can help:

E-commerce Operations

Order processing, refunds, and returns
Shopify administration
Product listings and catalog management
Inventory monitoring and supplier coordination
Fulfillment tracking

Administrative Support
<8efe80624d780eba0c6493ec45140364>Email and inbox management
Customer support
Database cleanup and spreadsheet management
Process documentation (SOPs)
Workflow coordination
Google Workspace & Microsoft Office

SEO Operations

Keyword research
WordPress content updates
Technical SEO execution following established SOPs
Google Search Console, Ahrefs, and Screaming Frog
Content audits and SEO project support

I enjoy working with structured systems, solving operational problems, and keeping projects moving. I'm detail-oriented, proactive, and comfortable learning new tools quickly. I also use AI tools such as ChatGPT and Claude to improve efficiency while ensuring every output is accurate and aligned with your requirements.

If you're looking for someone reliable who can take ownership of backend operations and help your business run more efficiently, I'd love to hear from you.

Top Skills

Customer Support » Email Support

Experience: 10+ years

I have been working with Shopify since 2017, managing backend store operations for e-commerce businesses. My experience includes order processing, monitoring tracking and delivery issues, handling refunds and returns, coordinating with suppliers, and providing customer support. I am also experienced in organizing operational systems such as order tracking sheets, issue tracking, and workflow improvements to help store owners manage their business more efficiently.

E-Commerce » Order processing

Experience: 10+ years

Virtual Assistant

Experience: 5 - 10 years

Experienced Virtual Assistant providing administrative, customer support, and e-commerce support to online businesses. My work includes managing emails, handling customer inquiries, processing orders, coordinating with suppliers, maintaining spreadsheets, and supporting daily store operations to help business owners run their businesses more efficiently.