Overview
Looking for part-time work (4 hours/day)
at $4.14/hour ($400.00/month)
Bachelors degree
Last Active
July 7th, 2026 (2 days ago)
Member Since
June 10th, 2024
Profile Description
I come with 18 years of experience in the BPO setting specializing in Operations Management and Quality and Process Excellence. My strengths include attentions to details, strong customer service and retention skills, and the openness to innovate for process improvement. I'd like to face difficult conversations head on. I strive to uphold my core values of integrity, accountability, and compassion. I care like an owner so you can be assured that I have your company's best interest.
Top Skills
Customer Support » Email Support
Experience: 10+ years
I have proficient writing skills. As a manager, it is basic expectation to be able to effectively communicate among the various departments within the organization to materialize our common goals.
Office and Administration » Data Entry
Experience: 5 - 10 years
I type fast and I have high accuracy rate.
Customer Support » Customer Service
Experience: 10+ years
I handled our resolutions and retention department in one of my previous companies. The job was to help resolve customer escalations about their flight and hotel accommodations. Customers may not always be right. But a sound resolution is always right for them.
Other Skills
Marketing » Content Creation » Article Writing
Experience: 2 - 5 years
Since elementary years, I've been exposed to writing whether through essays or the school paper. I can be opinionated on current events and issues whether locally or globally.
Professional Services » Management Services » Property Management
Experience: 1 - 2 years
I have experience posting and updating properties on a client's website, creating reviews, coordinating check-ins, suppliers and partners to ensure smooth-sailing customer experience.
Customer Support » Healthcare
Experience: 2 - 5 years
Coaching » Homeschool » Tutorial Teaching
Experience: Less than 6 months
I have units in teaching during college. I have experience in private tutoring covering English, Science and History.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CEBU CITY, CEBU
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 46
- Influence: 19
- Steadiness: 19
- Compliance: 16
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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