Dwight
Customer Service Representative | Chat Support & Customer Experience Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
May 30th, 2024
Profile Description
Hi, I’m Dwight. I have over 2 years of experience in customer service and live chat support, including working with U.S.-based clients. I handle high-volume chats, manage VIP customers, assist with payments and concerns, and make sure every issue is resolved quickly and properly.
I’m used to working night shifts and fast-paced environments where accuracy and attention to detail are very important. I stay calm when handling upset customers and focus on finding solutions instead of creating more problems. I always make sure customers feel heard and valued.
If you need someone reliable, professional, and easy to work with — I’m ready to help your business grow by taking care of your customers the right way.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Handling end-to-end customer inquiries via email, tickets, and phone while maintaining high satisfaction and retention.
Customer Support » Customer Service
Experience: 2 - 5 years
As a team leader in customer chat support, I guide and motivate my team to handle customer issues with care and efficiency. I manage escalations, ensure policies are followed, and foster a collaborative, supportive environment. My leadership focuses on both solving problems and building strong relationships with my team and customers.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Managing customer interactions across email, tickets, and phone using CRM tools to track cases, document resolutions, and ensure timely follow-ups. Focused on maintaining organized records, improving response workflows, and supporting long-term customer satisfaction and retention.
Other Skills
Marketing » CRM » HubSpot CRM
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Marketing » Social Media Management » Meta Business Suite
Experience: 2 - 5 years
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- GENERAL SANTOS CITY (DADIANGAS), South Cotabato
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 56
- Influence: 8
- Steadiness: 18
- Compliance: 18
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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