About Me
I have 2 years of experience working in the BPO industry, with a strong background in customer support and administrative tasks. My expertise includes handling customer inquiries via
Customer Support Skills:
Responding to
Managing live chats through Intercom
Processing paid invoices and refunds via Shopify
Handling billing adjustments and refunds via Stripe
Coordinating product replacements using Airtable
Other Skills:
Image and video design/editing using Canva and similar tools
Preferred Work Setup:
8 hours per day / 40 hours per week
Rest days preferred: Saturday and Sunday
Personality & Work Ethic:
I am patient, reliable, and eager to learn. I'm flexible with schedules and open to working graveyard shifts or varying time zones to meet team needs.
Experience: 1 - 2 years
Familiar with Shopify paid invoice and refunds. Stripe access for refund and adjustment of billing. Salesforce as main platform to respond on emails and Intercom for chats.
Experience: 1 - 2 years
Chat Support via Intercom
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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