Jonah

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Overview

Looking for full-time work (9 hours/day)

at $4.99/hour ($1,080.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

May 20th, 2024

Profile Description

I am a skilled Quality Analyst specializing in Customer Service. I have a background in Financial and Healthcare. I am keen to details, goal-oriented and can work under minimal supervision.

Top Skills

Customer Support » Customer Service

Experience: 10+ years

I have started my working career as a Service Crew at McDonalds and continued as a BPO employee. My entire work experience is providing excellent customer service and attending to customer needs.

Other Skills

Office and Administration » Microsoft 365

Experience: 5 - 10 years

Given that I work as a Quality Analyst, I am also proficient in Microsoft Office. This is being used for reporting and data analysis.

Office and Administration » Quality Assurance

Experience: 5 - 10 years

I have been working as Quality Auditor for over 5 years, and my expertise and experience would make a strong fit for Customer Service.

Office and Administration » Quality Assurance

Experience: 5 - 10 years

I have been working as Quality Auditor for over 5 years, and my expertise and experience would make a strong fit for Customer Service.

Coaching » Training and Development

Experience: 5 - 10 years

As a Quality Analyst, part of my job is to be able to share my knowledge to other employees. This is being done by coaching the agents on the errors that they committed and training them on the process.

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig, Manila

Tests Taken: IQ
Score: 130: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”