Experienced in customer support and client communication, including assisting customers through email and chat, following up regarding products received, answering inquiries, resolving concerns, and ensuring overall customer satisfaction through professional and timely support.

Experienced in logistics and freight forwarding coordination, including managing shipments from suppliers in China, India, Morocco, Pakistan, and other countries to the client’s destination country. Skilled in coordinating with suppliers and freight forwarding companies, following up on shipment status, tracking deliveries, handling shipping documents, and ensuring smooth and timely shipment operations.

I have experience working in a marketing agency specializing in helping home care agencies across the USA. My role focused on email marketing, appointment setting, lead generation, and client outreach. I handled cold email campaigns, follow-ups, scheduling appointments, and communicating with potential clients to help generate qualified leads and business opportunities.

Experienced in HR and recruitment support, including screening applicants, conducting initial interviews, sending job offers, preparing onboarding documents and contracts, and coordinating with new hires throughout the hiring process. Skilled in handling recruitment tasks professionally while ensuring smooth communication, organization, and efficient hiring operations.

Experienced in billing and finance support, including invoice processing, payroll preparation, expense tracking, payment requests, financial reporting, and managing finance-related documents. Skilled in handling billing operations accurately while maintaining organized records and ensuring timely processing of payments and transactions.