Hi There! I'm your go - to Customer Service Representative, Social Media Manager and Shopfiy VA
With a knack for problem-solving and a passion for customer satisfaction, I ensure every interaction with our company is a positive one.
CUSTOMER SERVICE REPRESENTATIVE
> Assist customers with inquiries, orders, cancellation and returns
> Listen attentively and resolve issues promptly
> Investigate customer complaints, damaged product reports, and missing orders
SOCIAL MEDIA MANAGER
> Interact with followers across
> Create engaging content and maintain brand presence
> Edit music videos and develop daily content for posting
With Tools:
- Reamaze
- Shopify
- DeepL
- Canva
- CapCut
- Google Suites
- ChatGPT
I'm ready to take your customer service and social media game to the next level.
Let's connect and make magic happen!
Experience: 1 - 2 years
As a social media manager, I create, curate, and manage content across social media platforms, develop strategies to boost brand awareness and engagement, monitor trends and analytics, respond to comments and messages, collaborate with other departments, and optimize campaigns based on performance metrics.
Experience: 1 - 2 years
As a graphic designer, I create visual concepts for various media, collaborate with clients and teams to meet goals and brand standards, and stay updated with design trends and technologies to produce effective content.
Experience: 1 - 2 years
✔Assist customers with inquiries, orders, and returns ✔Listen attentively and resolve issues promptly
Experience: 1 - 2 years
I have over two years of experience providing email support for multiple e-commerce and dropshipping businesses. My role involved handling a high volume of customer inquiries, processing refunds and returns, tracking orders, and resolving complaints in a timely and professional manner. I consistently maintained a friendly and empathetic tone while ensuring clear and accurate communication. I’m skilled at using help desk tools like Zendesk, Gorgias, and Shopify to manage tickets efficiently and provide detailed solutions that improve customer satisfaction. My goal is always to create a smooth, hassle-free experience for the customer, even in challenging situations.
Experience: 1 - 2 years
As a Canva user, I create visually appealing designs for various purposes, collaborate with teams, and use feedback to ensure our goals are met effectively.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.