Experienced IT Engineer with a demonstrated history of working in the outsourcing / offshoring industry. Skilled in Software Troubleshooting, Technical Support, Remote Desktop, Customer Service, Operating Systems and System Administration. Proficient in managing Google Workspace, Jira, Okta, and Mobile Device Management. Certified Google IT Support Professional with a Bachelor’s Degree focused on Computer Science from Polytechnic University of the Philippines.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experienced IT professional with a background in technical support, systems administration, and process improvement. Skilled in Jira management, Okta and Google Workspace administration, and mobile device management. Skills: - Technical Support - Jira Administration - Okta & Google Workspace Admin - Mobile Device Management (Addigy) - Process Improvement Professional Experience: - IT Analyst: Technical support and QA. - IT Engineer: User access management, Jira support. - Sr. IT Engineer: Jira workflow design, IT process optimization.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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