Janelli

Executive Virtual Assistant | Customer Service Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

May 6th, 2024

Profile Description

I'm a dedicated and detail-oriented Virtual Assistant, Customer Support Specialist, and Administrative Support Professional with over 5 years of experience working with international clients in customer service, technical support, and remote operations.

My background includes supporting customers through phone, email, chat, and ticketing systems while maintaining high satisfaction ratings and delivering efficient solutions. I have experience using tools such as Zendesk, Salesforce, Stripe, Slack, Front, Quo (OpenPhone), Google Workspace, Notion, and Microsoft Office.

Currently, I work as a Partner Support Manager for a remote US-based company, handling partner inquiries, email management, invoice adjustments, data gathering, and administrative tasks. I also have experience as a Support Coach, where I mentored teams, conducted quality audits, and improved workflows to increase efficiency and performance.

If you're looking for a reliable Virtual Assistant who can support your operations, customer service, and administrative needs, I'd love to help your business grow.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Customer Support » Ecommerce

Experience: 1 - 2 years

Office and Administration » Calendar Management

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  137
DISC
Dominance: 32
Influence: 15
Steadiness: 35
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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