Freight Truck Dispatcher | Freight 101 Certified | Operations & Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.29/hour ($1,216.00/month)

Associates degree

Last Active

July 14th, 2026 (yesterday)

Member Since

May 3rd, 2024

Profile Description

Dedicated and results-oriented professional with 19 years of experience in customer service, operations, onboarding, and team leadership within the BPO industry, now transitioning into the transportation and logistics sector after completing the Freight 101 Truck Dispatcher Certification (June 2026). Experienced in coordinating multiple tasks, managing schedules, handling customer inquiries, resolving operational issues, and ensuring service excellence in fast-paced environments.

As a former Team Leader, Coach, and Shipping Onboarding Representative, I developed strong skills in communication, problem-solving, process management, client relations, and performance monitoring—skills that directly translate to freight dispatching. Trained in load planning, freight documentation, broker and carrier communication, route coordination, rate negotiation, and shipment tracking. Known for being highly organized, detail-oriented, and capable of managing priorities while maintaining professionalism and efficiency.

Eager to leverage my extensive operations and customer management experience, combined with newly acquired freight dispatching knowledge, to support carriers, drivers, and customers while ensuring smooth and profitable transportation operations.

Key Strengths:

Freight Dispatching & Load Management
Carrier & Broker Communication
Shipment Tracking & Route Coordination
Customer Service & Client Relationship Management
Operations & Process Improvement
Team Leadership & Coaching
Problem Solving & Conflict Resolution
Documentation & Compliance
Time Management & Multitasking
Microsoft Office & Administrative Support

Certification:

Freight 101 Truck Dispatcher Certification – Completed June 2026