My work background was mostly in the Customer Service department. I worked at an airport as a passenger/Customer Service agent and I also worked in the same area of expertise in an online store for 6 years including admin tasks. I can do multi-tasking and can follow instructions with minimal supervision.
I can do the following tasks:
a. Product Listing (Amazon)
b. Customer Service
c.
d. Data Entry and Data Scraping
d. Product/Web Research
e. English to Filipino/Visayan Translation
The tools that I am familiar with are the following:
a. Amazon Seller Central (Messages, Manage Returns)
b. Social Media platforms
c. Google Docs
d. ReplyManager
e. Xsellco
f. Nile
g. Microsoft Office Applications (Excel, Word, PowerPoint)
For other skills or tools that I don't know yet, I am trainable and I can assure that a high level of efficiency and sincerity will be applied to any task assigned to me.
Experience: 2 - 5 years
I was tasked to do product listing in Amazon USA. It involved researching products that has the most number of stars ,reviews and other details such as varieties and contents.
Experience: 1 - 2 years
I was tasked to reply Amazon customer's queries and complaints about a product or the location of the parcel.
Experience: 2 - 5 years
Experience: 2 - 5 years
We used Amazon Seller Central in replying customer queries of products or the location of their parcel.
Experience: 5 - 10 years
I was tasked to do product research and product listing in Amazon USA. It involved researching products that has the most number of stars ,reviews and other details such as varieties and contents.
Experience: 1 - 2 years
I was tasked to do order processing under Amazon US account if the customer's order was in need of replacement.
Experience: 1 - 2 years
I was tasked to research (Data Scraping/Mining) the contact details, email, Linkedin account and other important information almost 20,000 authors.
Experience: 1 - 2 years
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