General Virtual Asst. Supply Chain, Logistics & Inventory

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 12th, 2024 (8 days ago)

Member Since

August 25th, 2016

Profile Description

I have been in an online job for more than 7 years now. I worked as a Supply Chain Logistics and Inventory assistant, General Virtual Assistant, Customer Service Manager, Amazon Project Assistant, Shopify / Etsy Manager, Social Media Manager/Specialist, and Video and Graphic Artist. 

As a Customer Service Assistant, I believe I have these 3 important qualities: 
(1) Superior communication skills are essential to good customer service. Good customer service should not only listen but also understand the needs and concerns of the customers. 
(2) Patience is also important, especially for those customers who are difficult to deal with. 
(3) Caring is also important because customers are also looking for someone who cares about them, not just "doing the job". A good customer service job requires a caring attitude in general about helping people. My experiences can help me to be a competent workforce for your company. I also have experience on Amazon Seller Central - product listing, managing and reserving inventory to protect the stocks, issuing refunds/replacements, creating coupons, generating reviews, monitoring hijackers, and handling PPC campaigns. My experience in handling Amazon Customer Service includes but is not limited to answering reviews/feedback, converting positive feedback to review, and dealing with complaints, inquiries, messages, returns, and refunds. I am also familiar with Product Research and Keyword Research using tools such as Keywords Inspector, Keywords Tool Dominator, Google Adwords, Merchant Words, HOPPS, Profits Engine, and Jungle Scout. I am familiar with Review Kick, Feedback Genius, and Sales Backer which are also useful tools for managing/selling through Amazon. I was also a Social Media Manager. My job was to engage in marketing, gathering leads, and advertising strategies on different social media platforms such as Facebook, Twitter, Google+, Instagram, LinkedIn, Pinterest, and Hootsuite. I know how to use WordPress, GoDaddy, Constant Contact, SendInBlue, and WIX. I can create/post a blog, change the theme, change the URL for the specific post, and add images, hyperlinks, and embed. I am also familiar with creating/sharing/editing documents and Excel files through Dropbox, Google Drive, Google Docs, and Google Sheets. I also know Project Management Tools Like ie, Asana, Upgrade to see actual info, Basecamp, Producteev, Freedcamp, Convo, and Trello.