Michael

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Associates degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

April 3rd, 2024

Profile Description

Hello there! I'm ---------- , you can count on me if you need help with your customers. I've worked in customer service for about 7 yrs and I have experience handling inquiries through chat, phone and email.
I have the proven ability to establish and maintain excellent communication and relationships with clients. I am looking for a job in Upwork to expand my skills and utilize my knowledge.
What I can offer:<8efe80624d780eba0c6493ec45140364>Email/Chat support
Excellent customer Service
Addressing customer's concerns through different CRM tools (Salesforce, Liveperson, Slack, etc.)
Data Entry
Administrative support
Google Apps (Google Sheets, Docs, etc)
Microsoft Office (Excel, Powerpoint, etc.)

Feel free to message me and let's make your experience smoother and more efficient. I'm available to work full-time, fixed contract and hourly :)

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Provided email-based customer support to users of a music streaming service. Worked as a Tier 2. Handled customer’s account and billing concerns, fraud issues as well as troubleshooting app issues.

Customer Support » Chat Support

Experience: Less than 6 months

Provided excellent customer service for a largest food delivery service platform in the US. Order tracking, payment issues, order changes, etc Handled merchant, driver, and customer concerns through E-mail, chat and phone support.

Customer Support » Customer Relationship Management

Experience: 1 - 2 years

Delivered high-quality support to a software company’s customer base, addressing mobile phone-related queries and technical concerns. Also had an experience with content moderation on community forums. Provided service through social media (Facebook and Twitter or X) and community forum.

Other Skills

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Tanay, Rizal

Tests Taken: IQ
Score: 105: DISC
Dominance: 10
Influence: 12
Steadiness: 31
Compliance: 47: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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