Karen
Operations Specialist | Virtual Assistant | Customer Success Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.95/hour ($960.00/month)
Bachelors degree
Last Active
April 8th, 2026 (59 days ago)
Member Since
March 31st, 2024
Profile Description
Results-oriented Operations Specialist with extensive experience in the aesthetics and wellness industry. As a former Branch Manager and Clinic Supervisor for established brands like Flawless Face and Body Clinic and Nails.Glow, I specialize in overseeing daily operations, managing staff schedules, and optimizing inventory systems.
I combine a degree in Psychology with a strong background in Technical Support and Customer Service, allowing me to handle sensitive patient relations with empathy while expertly navigating CRM platforms, billing systems, and remote collaboration tools like Zoom and Microsoft Teams. I am dedicated to streamlining administrative workflows to help practices run efficiently and profitably.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
My experience spans from BPO technical support to face-to-face client relations in clinics. This suggests I can handle difficult conversations and billing issues professionally.
Office and Administration
Experience: 5 - 10 years
Performed high-level executive and clinical administrative tasks.
Office and Administration » Operation Management
Experience: 10+ years
I have a strong, proven experience managing teams and daily operations as a Branch Manager and Clinic Supervisor. This sets you apart from entry-level candidates.
Other Skills
Advertising » Performance Tracking
Experience: Less than 6 months
Monitored daily sales reports and performance metrics.
Professional Services » Management Services » Inventory Management
Experience: 5 - 10 years
I specialized in aesthetic clinic supplies, retail products, and waste reduction.
Office and Administration » Calendar Management » Scheduling
Experience: 5 - 10 years
I was able to manage schedules and ensuring coverage for teams of up to 10 personnel.
Customer Support
Experience: 10+ years
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support » Customer Service » Conflict resolution
Experience: 10+ years
Professional Services » Medical Services » Medical Billing
Experience: 5 - 10 years
Office and Administration » Client Relationship Management
Experience: 10+ years
Office and Administration » Technology Proficiency
Experience: 10+ years
I am already familiar with remote collaboration tools like Zoom, Teams, and Google Workspace, as well as CRM and inventory systems.
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tuguegarao City, Cagayan
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 37%
- Influence: 21%
- Steadiness: 30%
- Compliance: 12%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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