Virtual Assistant / Order Processing

Managed Shopify order processing, shipping coordination, and customer inquiries via live chat and email, handling 10+ orders daily while maintaining high customer satisfaction ratings. Created and launched Shopify stores, including product setup, design, and optimization for user experience and conversion. Listed and managed products across Shopify, eBay, Poshmark, and Depop, ensuring accurate product data and consistent inventory updates. Created social media content, graphics, and scheduled posts while maintaining consistent brand presence across platforms. Produced and edited videos for YouTube, podcasts, and social media, supporting content marketing and audience growth.

Managed end-to-end Shopify store operations, including order fulfillment, shipping coordination, and email support, improving response times and customer satisfaction. Standardized customer data management using Airtable and Excel, achieving a 99.9�curacy rate and facilitating efficient e-commerce operations.

Results-driven Virtual Assistant with 2+ years of experience supporting e-commerce and digital marketing operations for international clients.

Coordinated 20+ daily technician appointments and scheduling adjustments, ensuring timely service delivery and reducing scheduling conflicts

Processed and verified sales orders with accuracy in product, pricing, and service details prior to submission, reducing processing errors and delays. Collaborated with cross-functional teams to resolve order delays, streamline workflows, and improve overall service delivery efficiency.

I love magic graphic design and short videos

I love making designs and play with colors.