Logistics Coordinator | Freight Broker Assistant | Carrier Sales | Track & Trace

Experienced in coordinating loads, sourcing carriers, dispatching, and tracking shipments from pickup to delivery. Proficient in using load boards such as DAT One and Trucker Path, and TMS platforms like AscendTMS. Skilled in rate negotiation and in managing key documents, including BOL, POD, and rate confirmations, to ensure smooth freight operations.

As a customer service representative, I listen to customers' concerns attentively. I empathize and try to understand their concern, so I know how I can help. I communicate clearly and try to solve customer complaints with ease.

Experienced in freight dispatching, handling load booking, carrier sourcing, and driver coordination to ensure timely pickups and deliveries. Managed shipment tracking, provided real-time updates, and resolved issues such as delays or scheduling conflicts. Coordinated rate negotiations, sent rate confirmations, and ensured all required documents (BOL, POD) were completed accurately for smooth end-to-end operations.

“I am a certified Virtual Bookkeeper skilled in QuickBooks Online and Xero. I have hands-on experience in recording daily transactions, reconciling bank accounts, managing invoices and bills, and preparing financial reports for clients. I have also assisted with payroll processing, accounts receivable/payable management, and bank feed reconciliation, ensuring that financial records remain accurate and up to date. My goal is to help business owners save time, stay organized, and gain financial clarity so they can focus on growing their business while I take care of the books. I am QuickBooks Online ProAdvisor Certified, Xero Certified, and Xero Payroll Certified.”

I have experience providing administrative and operational support in remote work environments, with a background in bookkeeping, logistics coordination, and customer service. My work has required strong organizational skills, attention to detail, and the ability to manage multiple priorities while meeting deadlines. I have handled email correspondence, scheduled meetings and appointments, maintained accurate records, prepared reports and spreadsheets, organized digital files, and communicated professionally with clients, vendors, and internal teams. I am experienced in using Microsoft Office, Google Workspace, Xero, and other cloud-based applications to support daily business operations. In addition to my administrative experience, I have completed training as a Freight Virtual Assistant and Bookkeeper, where I learned shipment coordination, document management, data entry, invoice processing, and maintaining accurate financial records. These experiences have strengthened my ability to manage confidential information, solve problems efficiently, and provide dependable support to business owners and executives. I am highly organized, proactive, and eager to learn new systems and processes. I take pride in delivering accurate work, communicating effectively, and helping executives stay organized so they can focus on growing their business.