Allan

Virtual Assistant - Customer Support

80 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $4.66/hour ($1,120.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

March 6th, 2024

Profile Description

Dedicated virtual assistant with expertise in chat support. Customer-focused with a knack for resolving issues swiftly. Effective communicator and detail-oriented problem solver. Ready to enhance your support team's efficiency.

Top Skills

Experience: 1 - 2 years

Experienced in Zendesk support. Proficient in ticket resolution, customer communication, and maintaining service quality. Adept at utilizing Zendesk tools for efficient issue management.

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 6 months - 1 year

Processes orders, refunds, replacements, editing updated customers information. Responding to all customer concerns such as product description, tracking details, stock availability, etc.

Experience: 2 - 5 years

Experience: 6 months - 1 year

Experienced in resolving issues, providing product information, and ensuring customer satisfaction.

Experience: 6 months - 1 year

Resolving customer inquiries, managing orders such as returns, replacements, refunds and creating RMAs, Also, ensuring timely and positive interactions with customers.

Experience: Less than 6 months

Addressing queries, resolving issues, and ensuring client satisfaction. Skilled in utilizing Netsuite for efficient support solutions.

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

Basic Information

Age
33
Gender
Male
Website
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Address
General Santos, South Cotabato
Tests Taken
None
Government ID
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“I have a team of 6 VA's that pretty much do everything for me”

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