Highly Experienced Business Services Professional

Overview

Looking for full-time work (8 hours/day)

at $10.07/hour ($1,920.00/month)

Degree Holder

Last Active

June 12th, 2026 (2 days ago)

Member Since

November 22nd, 2010

Profile Description

I am a dynamic and results-driven professional with over 20 years of experience in the outsourcing industry, including a decade as a top-performing freelance contractor. With expertise spanning in Business Development, Project Management, Client Services, Marketing, Data Management and Copywriting, I have consistently delivered exceptional results by leading cross-functional teams, optimizing workflows, and driving innovative, client-centric solutions. I am proficient in strategic project execution, data and product quality assurance, as well as development of marketing strategies.
I have a proven track record in scoping projects, allocating resources and managing cross-functional teams to achieve strategic goals. My expertise includes developing comprehensive project documentation, training materials and quality assurance processes to drive efficiency and enhance performance. I also specialize in creating high-impact content such as proposals, RFPs, RFQs, and marketing materials, including SEO-optimized contents and product reviews. I have managed projects for clients across the United States, Australia and the Philippines, spanning in industries such as IT, telecommunications, retail and travel.
I have extensive experience in customer support, with a proven ability to manage help desk operations across multiple communication channels, including phone, email, chat and social media. Technically proficient, I am skilled in tools such as Google Workspace, MS Office, CRM platforms, ERPs, SEO strategies and online database management.
I bring a deep understanding of the strategic and cost-effective benefits of leveraging online outsourcing, with a strong commitment to delivering results that align with clients' objectives. Whether working with enterprises, SMEs, or individual entrepreneurs, I approach every project with professionalism, diligence and a clear focus on value creation. My goal is to contribute to organizational success by applying my expertise to drive growth, streamline operations and achieve client satisfaction.