With years as a Customer Support and Subject Matter Expert (SME) in the BPO industry, I excel in customer service, team leadership, and administrative support. Transitioning into a Virtual Assistant role, I am confident of leveraging my skills in multitasking, problem-solving, and client management to provide top-notch remote support. My commitment to excellence and proactive approach ensure I can effectively contribute to dynamic teams and projects.
Experience: 1 - 2 years
Engage with customers through SMS and email responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, and addressing their questions, concerns, and technical issues.
Experience: 2 - 5 years
Managing incoming calls, responding to customer questions, and handling customer complaints.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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