Feljan

Customer Service/Sales/Success Representative, Virtual Assistant, Technical Suppor

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 8th, 2026 (11 days ago)

Member Since

March 2nd, 2024

Profile Description

Customer Service Representative | Virtual Assistant | Administrative Support

I am a Customer Service Representative and Virtual Assistant with 8+ years of experience providing customer support, administrative assistance, and client communication. I have worked with phone, email, and live chat support across sales, technical support, meal kit, legal, and e-commerce industries.

I am experienced with CRM and support tools including Zendesk, Close CRM, Amazon Connect, Avaya, InContact, and Atlas. My background includes customer service, appointment scheduling, data entry, inbox management, order processing, and issue resolution.

I am organized, detail oriented, and comfortable working independently in remote environments. I focus on providing professional support, maintaining accuracy, and helping businesses deliver a positive customer experience.

Skills:
• Customer Service
• Virtual Assistance
Email and Chat Support
• Phone Support
• Calendar Management
• Data Entry
• CRM Management
• Administrative Support
• Appointment Scheduling
• Order Processing
• Problem Solving
• Microsoft Office & Google Workspace

Top Skills

Experience: 2 - 5 years

Can reply to multiple emails in an hour.

Experience: 2 - 5 years

Can assist 7-9 customers at a time.

Experience: 5 - 10 years

Provides exceptional customer service or alternate solution.

Other Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

Proficient in outbound sales techniques, adept at initiating contact with potential customers to generate leads and drive revenue growth. Skilled in crafting persuasive sales pitches, building rapport, and overcoming objections to secure appointments or close deals. Experienced in utilizing various communication channels such as phone calls, emails, and social media to engage prospects and convey the value proposition effectively. Demonstrates persistence, resilience, and a results-oriented approach in achieving sales targets and fostering long-term customer relationships.

Experience: Less than 6 months

Experience: Less than 6 months

Highly proficient in accurately entering and processing data into digital systems or databases with speed and precision. Possesses strong attention to detail and organizational skills to ensure data integrity and reliability. Experienced in handling a wide range of data entry tasks, including inputting text, numerical values, and other information with minimal errors. Familiarity with data entry software and tools, as well as the ability to follow established guidelines and procedures to maintain consistency and quality. Efficient in managing large volumes of data while adhering to tight deadlines, ensuring timely completion of tasks.

Basic Information

Age
29
Gender
Male
Website
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Address
Manjuyod, Negros Oriental
Tests Taken
None
Government ID
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