Overview
Looking for part-time work (6 hours/day)
at $2.83/hour ($409.08/month)
Bachelors degree
Last Active
June 30th, 2026 (8 days ago)
Member Since
February 21st, 2024
Profile Description
Having worked in the logistics and hotel sector , I am a proactive and meticulous Logistics and Hotel Reservation Customer Service Specialist. My proficiency in inventory control, strategic planning, and supply chain management guarantees smooth hotel operations. I am skilled at managing room allocations, streamlining reservation procedures, and keeping an eye on inventory levels using hotel management software. I have excellent interpersonal and communication skills, which allow me to provide individualized guest services and respond to questions, concerns, and comments from clients. I have excellent analytical and problem-solving skills, and I am skilled at resolving conflicts. With efficient room rate management and occupancy optimization, I have a track record of raising revenue targets, optimizing guest experiences, and improving operational workflows. I'm dedicated to making constant improvements and keeping up with the industry trends.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction. • Employed knowledge of latest company policies, escalating critical issues and monitoring queries in line with best practices. • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. • Stayed current on policies, procedures and standards to offer optimal support. • Resolved customer queries over phone and by email.
Customer Support » Phone Support
Experience: 1 - 2 years
• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction. • Employed knowledge of latest company policies, escalating critical issues and monitoring queries in line with best practices. • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. • Stayed current on policies, procedures and standards to offer optimal support. • Resolved customer queries over phone and by email.
Customer Support » Sales Support » Hotel Booking
Experience: Less than 6 months
• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction. • Employed knowledge of latest company policies, escalating critical issues and monitoring queries in line with best practices. • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. • Stayed current on policies, procedures and standards to offer optimal support. • Resolved customer queries over phone and by email.
Other Skills
Basic Information
- Age
- 28
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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