Ma.

ECommerce VA | Shopify / AMAZON VA | Executive VA | Real Estate VA

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Overview

Looking for part-time work (6 hours/day)

at $4.98/hour ($720.00/month)

Associates degree

Last Active

July 7th, 2026 (4 days ago)

Member Since

February 16th, 2024

Profile Description

Highly skilled Executive and Operations Virtual Assistant with extensive experience supporting CEOs, managing client communications, and leading customer service and ecommerce support teams. Proven background in handling end-to-end operations including order management, product research, technical support, and escalations across fastpaced environments. Experienced in e-commerce optimization, data-driven product listing, and real estate transaction workflows, with strong attention to accuracy, efficiency, and customer satisfaction. Adept at managing high-volume workloads, cross-functional coordination, and delivering reliable administrative and technical support with a strong focus on operational excellence.

Top Skills

Professional Services » Management Services » E-Commerce Management

Experience: 2 - 5 years

Experienced in managing end-to-end order processing for eCommerce businesses including order entry, verification, invoicing, tracking updates, supplier coordination, and ensuring accurate and timely fulfillment from purchase to delivery.

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

Strong customer service and communication skills with a focus on building positive customer relationships. Experienced in handling inquiries, providing timely support, maintaining accurate records, and ensuring customer satisfaction. Highly organized, detail-oriented, and eager to help businesses strengthen customer engagement and loyalty.

Office and Administration » Executive Assistance

Experience: 2 - 5 years

Provided direct support to CEO including managing schedules, coordinating tasks, handling emails, and assisting with business operations and decision-making support.

Other Skills

E-Commerce » Product Research

Experience: 2 - 5 years

Conducted detailed product research across Amazon, Walmart, and eCommerce platforms to identify profitable products, compare pricing, and support sourcing decisions.

E-Commerce » Shopify

Experience: 2 - 5 years

Experienced in managing end-to-end Shopify order workflows including order processing, tracking updates, fulfillment coordination, and handling customer order inquiries. Ensures accurate and timely order completion.

Customer Support » Ecommerce

Experience: 2 - 5 years

Handled high-volume customer interactions across email, chat, and phone. Experienced in resolving inquiries, complaints, and escalations while maintaining excellent customer satisfaction.

Office and Administration » Email Management

Experience: 2 - 5 years

Managed high-volume email communication including customer inquiries, internal coordination, and escalation handling with fast and professional responses.

Customer Support » Technical Support

Experience: 10+ years

Provided technical support to customers via email, chat, and phone by diagnosing and resolving hardware, software, and connectivity issues. Assisted users with account management, troubleshooting system errors, and guiding them through step-by-step solutions. Maintained high customer satisfaction by delivering prompt and effective support while documenting issues and resolutions in the ticketing system. Collaborated with team members to escalate complex cases and ensure timely resolution of technical concerns.

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pateros, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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