Hi, I’m Terence — your reliable logistics support specialist!
I bring 4+ years of hands-on experience in logistics, specializing in track & trace, freight management, and delivery support. I’ve developed a strong, adaptable skill set focused on keeping operations running smoothly, solving problems quickly, and delivering consistent, high-quality support.
I have supported logistics operations for companies in the U.S., Canada, and the Philippines. As a Truckload Support specialist for a U.S.-based logistics company, I managed full truckload shipments from booking to delivery—sourcing carriers, negotiating rates, tracking loads in real time, and handling essential documents such as BOLs and PODs.
I’m detail-oriented, proactive, and committed to ensuring every shipment is handled efficiently and every client is well-supported.
Tools I Use:
• DAT Freight & Analytics
• Truckstop
• Sylectus
• Highway
• Aljex
• MacroPoint
• Samsara
• Onfleet
• Salesforce
• Microsoft Excel & Google Sheets
• Slack
• CRM Systems
If you’re looking for someone who can efficiently manage logistics operations and keep everything running smoothly, I’m ready to support your team.
Experience: 2 - 5 years
• Logistics & Supply Chain Management – Full Truckload (FTL) coordination, route optimization, truck sourcing, and dispatch operations. • Shipment Documentation – Proficient in handling BOL (Bill of Lading), POD (Proof of Delivery), and compliance verification. TOOLS - DAT, Sylectus, Truckstop, Highway, Onfleet,TMS Algix, Clickup, Macropiont,Samsara
Experience: 2 - 5 years
• Logistics & Supply Chain Management – Full Truckload (FTL) coordination, route optimization, truck sourcing, and dispatch operations. • Shipment Documentation – Proficient in handling BOL (Bill of Lading), POD (Proof of Delivery), and compliance verification. TOOLS - DAT, Sylectus, Truckstop, Highway, Onfleet,TMS Algix, Clickup, Freshdesk Macropiont,Samsara
Experience: 2 - 5 years
• Logistics & Supply Chain Management – Full Truckload (FTL) coordination, route optimization, truck sourcing, and dispatch operations. • Shipment Documentation – Proficient in handling BOL (Bill of Lading), POD (Proof of Delivery), and compliance verification. TOOLS - DAT, Sylectus, Truckstop, Highway, Onfleet,TMS Algix, Clickup, Macropiont,Samsara
Experience: 2 - 5 years
• Logistics & Supply Chain Management – Full Truckload (FTL) coordination, route optimization, truck sourcing, and dispatch operations. • Shipment Documentation – Proficient in handling BOL (Bill of Lading), POD (Proof of Delivery), and compliance verification. TOOLS - DAT, Sylectus, Truckstop, Highway, Onfleet,TMS Algix, Clickup, Macropiont,Samsara
Experience: 2 - 5 years
• Customer & Client Support – Professional phone, chat, and email communication to resolve service issues and maintain satisfaction. • Risk & Dispute Management – Fraud analysis, dispute intake, regulatory compliance, and resolution reporting. • Technical Proficiency – Onfleet, CRM tools, TMS (Transportation Management Systems), and delivery tracking software. • Problem-Solving & Decision-Making – Rapid response to operational challenges to avoid service delays. • Cross-Functional Collaboration – Coordinating with warehouse teams, carriers, and brokers to ensure service quality.
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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