Passionate ESL teacher with over 7 years of experience helping students from diverse backgrounds build confidence and fluency in English. I specialize in creating engaging, student-centered lessons that focus on real-world communication, cultural understanding, and practical language use.
In addition to my teaching background, I have an experience in customer service, which has strengthened my interpersonal skills, patience, and ability to adapt to different needs and personalities. Whether in a classroom or a customer-facing role, I bring empathy, clarity, and a commitment to positive outcomes in every interaction.
Additionally, experienced in Quality Assurance for transcription projects, ensuring accuracy, consistency, and adherence to linguistic and formatting standards. Detail-oriented with strong listening, editing, and analytical skills.
I’m always open to new opportunities—whether in teaching, training, or roles that value strong communication, cross-cultural awareness, and a people-first approach.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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