Andre

Customer Support & CRM VA | Salesforce, SAP, Email & Backend Operations

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Associates degree

Last Active

July 8th, 2026 (2 days ago)

Member Since

February 4th, 2024

Profile Description

Hi, I am a Customer Support and CRM Operations Virtual Assistant with solid experience in the BPO industry, handling U.S.-based accounts, including financial transactions and appliance support.

I have worked across voice and email channels, providing customer service, resolving complex issues, and ensuring accurate handling of sensitive transactions such as wire transfers. My experience has trained me to work with precision, efficiency, and strong attention to detail in high-pressure environments.

I am also highly experienced in using enterprise systems and tools such as Salesforce, SAP ECC, SAP CRM, and Microsoft Outlook. These tools have helped me manage customer records, process requests, update account information, and support backend operational workflows.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Experience in the BPO industry, where I handled both voice and email support for U.S.-based accounts, including wire transfer services and appliance support.

Customer Support » Phone Support

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 40

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: IQ
Score: 92

Government ID: Sign Up with Pro Account to View

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