Fennela
Team Leader | Freelancer | Virtual Assistant
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.64/hour ($1,280.00/month)
High school diploma
Last Active
July 7th, 2026 (yesterday)
Member Since
February 4th, 2024
Profile Description
I am a Team Manager in the BPO industry. I am also a Virtual Assistant that assist customers from different clients. I have been in the industry for more than 10 years already.
Let's talk soon!
Top Skills
Marketing » Content Creation » Proofreading
Experience: 1 - 2 years
I was a Quality analyst for 2 years in a retail account ensuring that agents are following the guidelines from the knowledge base and ensuring that customers are getting the best possible resolution.
Office and Administration » Power BI
Experience: 5 - 10 years
Used for extracting data for client's report
Office and Administration » Client Relationship Management
Experience: 10+ years
I have been providing services to clients and doing the weekly reports on how we current stand as a team.
Other Skills
Accounting » Accounts Receivable » Billing
Experience: 6 months - 1 year
Assisted customer with billing confusions. Explained the billing and charges to the customer.
Customer Support » Customer Service » Gorgias
Experience: Less than 6 months
Currently using this to my client in answering all the customer's concern and retention.
Office and Administration » Data Management
Experience: 6 months - 1 year
I was a Pharmacy Assistant that conducts inventory and enters all the details in our database.
Design » Graphic Design » Canva
Experience: Less than 6 months
Used in creating invitations, posters etc for clients
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Paranaque, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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