Customer Service Manager, Dispute Manager, Dropshipping Ecom

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 28th, 2025 (7 days ago)

Member Since

November 18th, 2010

Profile Description

Well versed in setting up a team, system and processes from scratch!

Owned an agency in Upwork: Upgrade to see actual info

Customer-oriented professional with well over 10 years of robust experience in different roles such as:
? Team Lead/Manager
? Appointment Setting
? Business Development
? Customer Service
? Project Management
? Student/Admission Support
? Medical Virtual Assistant
? Chargeback/Disputes Manager
Offering excellent organizational skills, deep insight into business procedures and strategies, and exceptional communication skills, I aimed at providing logistically correct administrative support to clients.
Adept in all Customer Service disciplines and developed a reputation for excellence by effectively utilizing the cutting-edge skills I acquired throughout my career. My diverse professional experiences make me unique in every organization.
????CUSTOMER SERVICE EXPERTISE ????
???? Customer Service Channel
? Phone
? Email
? Live Chat
????Tools
? Genesys,
? Freshdesk
? Zendesk
? Groove
? Intercom
? MS Outlook
? MS Teams
? Slack
? ClickUp
? Asana
? Airtable
? Zap
? Google Workspace
? MS Office
? Canva
? Front App
? Retool
? Notion
????DISPUTE MANAGEMENT ????
? Stripe
? Paypal
? Shopify
????E-Commerce Platforms
? ClickBank
? Digistore
? Shopify
????Products ????
? Digital Products
? Online Store I Drop Shipping