Customer-oriented professional with well over 10 years of robust experience in different roles such as:
* Team Lead/Manager
* Appointment Setting
* Business Development
* Customer Service
* Project Management
* Student/Admission Support
* Medical Virtual Assistant
Offering excellent organizational skills, deep insight into business procedures and strategies, and exceptional communication skills, I aimed at providing logistically correct administrative support to clients.
Adept in all Customer Service disciplines and developed a reputation for excellence by effectively utilizing the cutting-edge skills I acquired throughout my career. My diverse professional experiences make me unique in every organization.
CUSTOMER SERVICE EXPERTISE
** Customer Service Channel **
* Phone
*?
* Live Chat
Tools
* Genesys,
*Freshdesk
* Zendesk
* Groove
* Intercom
* MS Outlook
* MS Teams
* Slack
* ClickUp
* Asana
* Airtable
* Zap
* Google Workspace
* MS Office
* Canva
* Front App
* Retool
* Notion
DISPUTE MANAGEMENT
* Stripe
* Paypal
E-Commerce Platforms
* ClickBank
* Digistore
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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