Junior Media Specialist in digital marketing since 2020, possessing three years of experience . Throughout this time , I've refined my abilities in crafting and implementing successful digital marketing strategies that yield outstanding outcomes.
Experience: 1 - 2 years
I have strong experience in live chat support, where I was responsible for handling multiple customer conversations at once, often up to 5–6 active chats simultaneously. I focused on delivering accurate, empathetic, and timely responses.
Experience: 1 - 2 years
A Junior marketing assistant supports senior marketers with task like research, social media, content creation, email, and campaigns, gaining foundational experience in marketing.
Experience: 2 - 5 years
My proficiency lies in the realm of Facebook advertising, where I have cultivated a substantial depth of knowledge and expertise, allowing me to navigate and optimize campaigns effectively.
Experience: 1 - 2 years
I utilize Trello as a project management tool.
Experience: 1 - 2 years
I utilize Trello as a project management tool.
Experience: 1 - 2 years
I managed email support for a SaaS company, responding to customer inquiries related to account access, billing, and troubleshooting. I consistently met our KPIs for response time and customer satisfaction. I also helped improve our support documentation by updating FAQ articles and creating email templates, which helped reduce ticket volume.
Experience: Less than 6 months
I engaged in the process of running several products on the Amazon platform, effectively listing and managing them for various purposes such as sales, visibility, and overall marketplace presence.
Experience: 1 - 2 years
I employ Shopify to analyze the statistics, specifically sales data, from various advertising campaigns on platforms such as Facebook, Google, and others.
Experience: 1 - 2 years
Utilized Klaviyo analytics to monitor campaign performance, adjust flows, and report ROI to stakeholders.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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