Mazen

Customer service representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

High school diploma

Last Active

June 25th, 2026 (yesterday)

Member Since

January 15th, 2024

Profile Description

Dedicated and detail-oriented VA with over 4 years of experience in BPO customer service, sales support, and administrative tasks across chat, phone, and email platforms. Currently serving as a Subject Matter Expert (SME), providing guidance, resolving escalations, and supporting team performance. Skilled in handling customer inquiries, order processing, data entry, and managing digital tools in fast-paced environments. Known for strong communication, organization, and problem-solving abilities, with a proven track record of delivering excellent customer service and operational support. Highly adaptable, reliable, and committed to helping businesses run efficiently in remote settings.

Top Skills

Experience: 6 months - 1 year

I've been a chat support representative I handled 3 chats and 1 email in 15mins.

Experience: 6 months - 1 year

I've been a health care representative inbound and I do outbound also, I know more about the HIPAA verifiers and I know how to handle members with frustrated about their unclaim medication and claims etc.

Experience: 1 - 2 years

Taking calls and supervisor calls

Other Skills

Experience: 1 - 2 years

accepting calls and resolve issue of customer accurately.

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  79
DISC
Dominance: 42%
Influence: 7%
Steadiness: 32%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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