Phoeebb

CSR / Virtual Assistant / Email & Chat Support / Data Entry

50 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $4.14/hour ($900.00/month)

Associates degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

January 11th, 2024

Profile Description

"Your most unhappy customers are your greatest source of learning." - Bill Gates
They are the absolutely best source of feedback on your product, we should listen to them always and since unhappy customers can be utilized for the good of the future of your company.
Dedicated and results-oriented Customer Service Representative with 4 years of experience in the Business Process Outsourcing industry providing exceptional support and solutions in fast-paced environments. Proficient in addressing customer inquiries, resolving issues, and ensuring satisfaction through effective communication
and problem-solving skills.

Customer Service Ambassador:
1. Customer Support and Engagement
2. Relationship Building
3. Multichannel Support (Phone, Email, Chat)
4. Resolve concerns, provide solutions and support.

Customer Support Representative:
1. Responding to Customer Inquiries.
2. Problem Resolution.
3. Order Processing and Transactions.
4. Adherence to Policies.

Tools:
1. Microsoft Outlook/Teams
2. Microsoft Office
3. Slack
4. Canva
5. Nova
6. Icare
Let me be a resource for you as you shape your dream team. Let me know your needs.

Top Skills

Experience: Less than 6 months

Personalize email.

Experience: 2 - 5 years

Inbound and Outbound

Other Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Basic Information

Age
30
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  115
English
C1(Advanced)
Government ID
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